At Zive Templates, we strive to provide high-quality digital products that meet your expectations. Before making a purchase, please ensure that the product meets your needs, as all sales are final once the files are downloaded.
Refund Policy
Since our products are digital and instantly downloadable, we do not offer refunds or exchanges after the purchase is completed. However, we understand that technical issues can occur. Below is our policy in case you encounter any problems:
- Template Issues:
If you experience any issues while using our templates, please contact our support team at [email protected]. We will work with you to resolve the problem. - Severe Technical Issues:
In the rare case that a template has a severe issue that cannot be resolved, we will issue a refund. Our team will evaluate the situation and, if eligible, a refund will be processed within 4 business days.
Contact Information
For any concerns or support, please reach out to us at:
Email:[email protected]
Thank you for choosing Zive Templates!
We appreciate your business and are here to support you.